Frequently Asked Questions
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Creators of Society is an independent womenswear label built around considered design, individuality and creativity.
Our collections are created to feel distinctive yet wearable — pieces designed to become part of your world and remain there beyond a single season.
You can discover more about the story and philosophy behind Creators of Society on our Our Story page.
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Our pieces are made in China by our carefully selected manufacturing partners, chosen for their ability to bring our designs to life to the quality and finish we expect.
Our garments are quality checked before they reach you to ensure they meet Creators of Society's standards.
We also work with small, considered production quantities and replenish according to genuine demand, helping us minimise unnecessary stock and reduce overproduction.
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Natural and plant-derived fibres sit at the heart of Creators of Society.
We predominantly work with fabrics such as cotton and linen, alongside carefully selected plant-derived and regenerated cellulosic fibres such as TENCELTM.
We consciously avoid conventional synthetic materials such as polyester and nylon as our main garment fabrics, favouring natural and plant-derived alternatives wherever possible.
Where a design requires a functional component — such as an elasticated waistband, sewing thread, label or fastening — a small amount of synthetic material may sometimes be necessary.
You can read more about our materials and approach on our Sustainability page.
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Each product page includes individual sizing and fit information to help you choose the right size for you. For more detailed measurements and guidance, please visit our Size Guide.
If you're still unsure about a particular piece, you're always welcome to contact us at info@creatorsofsociety.com before ordering and we'll be happy to help.
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Sometimes.
Creators of Society intentionally produces in small, considered quantities, helping us minimise unnecessary stock and reduce overproduction.
Rather than producing large quantities based on predicted demand, we may replenish pieces in considered quantities according to genuine demand. This means some of your favourites may return, while others may not.
For restock announcements and first access to new releases, we recommend joining our mailing list.
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Every piece is different, so we recommend following the care instructions provided on the garment label and any additional guidance on the individual product page.
Taking a little extra care of your clothing can help preserve its fit, feel and appearance, allowing it to remain part of your wardrobe for longer.
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Creators of Society currently delivers to the UK and EU.
You can find our available delivery options, costs and estimated delivery times on our Delivery page.
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Estimated dispatch and delivery times can be found on our Delivery page and will also be shown during checkout where applicable.
During particularly busy periods and new collection launches, orders may take a little longer to dispatch. If there is a significant unexpected delay with your order, we'll let you know.
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Yes. If you've changed your mind, you can notify us that you'd like to return an eligible online purchase within 14 days of receiving your order.
Once you've notified us, you'll then have a further 14 days to return the item.
Items must meet the conditions outlined in our Returns & Refunds Policy, where you can find full instructions on requesting and sending your return.
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At present, we don't offer direct exchanges. If you'd like a different size or another piece, please return your original item for a refund and place a new order through our website.
As Creators of Society produces in smaller quantities, we can't guarantee that your preferred size or style will remain available while your return is being processed.
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Every Creators of Society piece is quality checked, but if something isn't right when your order arrives, please contact us at info@creatorsofsociety.com as soon as possible.
Please include your order number, a description of the issue and, where helpful, photographs of the item.
We'll look into the issue and arrange an appropriate solution in accordance with your statutory rights.
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Yes. Sale items purchased online are generally subject to the same statutory cancellation rights as full- price items, unless a lawful exception applies.
Please see our Returns & Refunds Policy for full details.
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The Society Journal is an ongoing editorial look inside the world of Creators of Society.
Published periodically, the journal goes beyond the finished pieces to explore the stories behind our collections, our inspirations, creative process, behind-the-scenes moments, shoots, sketches and the ideas shaping Creators of Society as it evolves.
Each journal is numbered as its own edition — No. 01, No. 02, No. 03 and beyond — with previous editions remaining available to revisit as the journal grows.
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Enter the Society by joining our mailing list.
You'll be among the first to hear about new collections, restocks, new editions of The Society Journal, and everything we're creating next.
You can also follow @creatorsofsociety on social media for more from behind the scenes.
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For general enquiries, sizing assistance, questions about an order or anything else we can help with, contact us at:
We'll get back to you as soon as we can.
Enter the Society.
